Centers for Medicare and Medicaid Services (CMS) created the Five-Star Quality Rating System to help consumers, their families, and caregivers compare nursing homes more easily and to help identify areas about which you may want to ask questions. The quality rating system gives each nursing home a rating of between 1 and 5 stars. Nursing homes with 4 or 5 stars are considered to have “above average” quality.
Our efforts received national recognition when this center was named the recipient of an American Health Care Association (AHCA)/National Center for Assisted Living (NCAL) Silver – Achievement in Quality Award.
The AHCA/NCAL Quality Award is modeled after criteria from the Baldrige Performance Excellence Program, the nation’s premier recognition for quality achievement.
The Silver award recognizes that the center is dedicated to performance measures, sustainable organizational and process results, and continuous quality and performance improvement.
Our center received a deficiency-free survey from the Department of Health. State regulations require each facility to be thoroughly surveyed and evaluated on areas such as safety, quality of care, patient rights, food service, nursing care and administration - we excelled in meeting all of these requirements. Each state conducts these onsite inspections that determine whether its nursing homes meet the minimum Medicare and Medicaid quality and performance standards. The State conducts inspections of each nursing home that participates in Medicare and/or Medicaid about once a year. The inspection team consists of trained inspectors, including at least one registered nurse.
Pinnacle Quality Insight is an independent customer satisfaction firm serving more than 1,100 health care providers in 45 states. The Best in Class awards are given to nursing centers scoring in the top 10% for specific areas of quality service. Centers are ranked based upon monthly patient, resident, and family survey results, as well as side-by-side comparisons with similar nursing centers across the nation.
Kindred Healthcare, our center’s parent company, has been a Fortune magazine Most Admired Healthcare Company for the last seven years. The Most Admired list is the definitive report card on corporate reputations. Fortune magazine ranks companies within industries, based on nine different criteria. To create the industry rankings, surveys were sent to over 3,800 executives, directors, and analysts to select the 10 companies they admired most.
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